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Last updated: 1 January 2026

Privacy Policy KL99 — Your Personal Data Protection is Our Priority

At KL99, we understand that your personal data is a trust placed in us. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Encryption
256-bit SSL
Compliance
PDPA 2010
Policy
No Data Sales
Controls
Your Full Rights
Encrypted Data
PDPA Compliant
No Data Selling
Right of Access
Right to Erasure
Breach Notifications

KL99's Commitment to Your Privacy

Six core principles that shape how kl99 manages every member's personal data.

End-to-End Encryption

All data transmitted between your device and kl99 servers is protected by 256-bit SSL encryption. This means your information — including login credentials, phone numbers, and transaction data — is kept safe from interception during transmission.

256-bit SSL
PDPA 2010 Compliance

Kl99 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing activities adhere to current Malaysian legal requirements.

Malaysia PDPA
No Sale of Personal Data

KL99 has never sold, and will never sell, members' personal data to any third party for commercial purposes. Your data belongs to you — it is not a commodity we trade in.

Your Data, Your Rights
Right of Access & Rectification

You have the right to access, review, and correct any personal data we hold about you at any time. Submit a request to the kl99 support team and we will process it within 14 business days.

Full Access
Data Breach Notification

In the event of a data breach involving your personal information, KL99 is committed to notifying you within 72 hours of identifying the incident, in line with industry best practices.

72-Hour Notification
Limited Retention Policy

Kl99 retains your personal data only for as long as it is needed for the stated purposes. Once an account is closed or the processing purpose has been fulfilled, your data will be deleted or anonymised in accordance with secure procedures.

Data Minimisation
KL99 and Malaysia's Personal Data Protection Act 2010 (PDPA)

The Personal Data Protection Act 2010 is Malaysia's primary legislation governing the processing of personal data in commercial transactions. KL99 complies with all seven PDPA principles — the General Principle, Notice & Choice Principle, Disclosure Principle, Security Principle, Retention Principle, Data Integrity Principle, and Access Principle. Our compliance is regularly audited to ensure the highest data protection standards are consistently upheld on the kl99 platform.

01Introduction

Welcome to the KL99 Privacy Policy. This document outlines the privacy practices of the KL99 platform (kl99-jit.com) — an online casino and Sports Betting platform built specifically for Malaysian users. kl99 ("we", "platform", "Company") acts as the data controller for all personal information collected through our platform.

We take your privacy seriously. Every aspect of this Privacy Policy is designed to ensure you know exactly what happens to your data — nothing hidden, no intentionally confusing legal language. We want you to fully understand how your data is handled before you decide to register and use kl99.

By registering and using the KL99 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.

02Personal Data We Collect

KL99 collects various categories of personal data depending on how you interact with our platform. Below is a full breakdown of the types of data collected:

Data Categories Examples of Information Primary Purpose
Identity Data Full name, identification card number, date of birth, gender KYC VerificationLegal Compliance
Contact Data Phone number, email address, residential address Account CommunicationsVerification
Financial Data Payment methods (TnG, GrabPay, DuitNow, FPX), RM transaction history Deposit ProcessingWithdrawal
Technical Data IP address, device type, web browser, operating system SecurityPlatform Improvements
Usage Data Games played, betting history, session duration, preferences PersonalisationResponsible Gaming
Communication Data Support chat records, emails, survey feedback Customer SupportImprovement

2.1 How We Collect Data

  • Directly: Information you provide when registering a kl99 account, completing your profile, making deposits or withdrawals, or contacting customer support.
  • Automatically: Technical data is collected automatically via cookies, tracking pixels, and similar technologies when you use the KL99 platform.
  • Via third parties: In certain circumstances, KL99 may receive data from licensed third-party identity verification providers for KYC purposes.

03How We Use Your Data

Kl99 uses your personal data only for legitimate and specific purposes. We do not process your data beyond what is necessary for those stated purposes.

  • Account management: Creating, verifying, and managing your kl99 account, including the login process and two-factor authentication (2FA).
  • Transaction processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks) and handling withdrawals in Malaysian Ringgit (RM).
  • Service provision: Enables you to access and enjoy all kl99 games, including Live Casino, Slots, Poker, Malaysia Super League and EPL football betting, badminton, cricket, e-sports, and more.
  • Service communications: Sending important notifications regarding your account, transactions, security updates, and policy changes.
  • Legal compliance: Fulfil legal obligations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
  • Platform security: Detecting and preventing fraud, system abuse, and unauthorised activities that may harm the platform or other members.
  • Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and providing appropriate assistance to members who need it.
  • Platform improvements: Analysing aggregated usage data (without identifying individuals) to improve the kl99 user experience.

KL99 does not use your data to make automated decisions that could significantly affect you without human oversight. Any consequential decision — such as account closure — involves a manual review by our team.

04Data Sharing & Disclosure

Kl99 does not sell or rent your personal data to third parties. That said, under specific and limited lawful circumstances, we may share your data with:

  • Payment service providers: Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX partners (Maybank2u, CIMB Clicks) to process your financial transactions.
  • Identity verification service providers: Licensed KYC companies that assist us in verifying member identities as required by law.
  • Gaming software providers: Licensed game studios that supply games to the kl99 platform, which may require minimal data for technical operations.
  • Relevant authorities: The Royal Malaysia Police, Bank Negara Malaysia, or any authority legally entitled to receive your data pursuant to a court order or applicable law.

kl99 Commitment: All third parties who receive data from us are bound by strict data protection agreements and may only use that data for the agreed purposes. We do not permit data sharing for third-party marketing.

05Data Security Measures

The security of your personal data is KL99's top priority. We implement multiple layers of technical and organisational safeguards to keep your data protected at all times:

Technical Safeguards
  • 256-bit SSL/TLS encryption for all data in transit
  • AES-256 encryption for data at rest
  • Enterprise-grade firewall and intrusion detection system
  • Two-factor authentication (2FA) for all accounts
  • Regular security vulnerability scanning
Organisational Controls
  • Data access restricted on a need-to-know basis
  • Mandatory data privacy training for all staff
  • Regular internal and external security audits
  • Documented incident response procedures
  • 24/7 suspicious activity monitoring

06Your Rights as a Data Subject

In accordance with Malaysia's PDPA 2010 and international data protection best practices, you have the following rights regarding your personal data on kl99:

Right of Access

Request a copy of all personal data we hold about you.

Right to Rectification

Correct any inaccurate or incomplete data in your account.

Right to Erasure

Request deletion of your data when it is no longer required.

Right to Restriction

Restrict the processing of your data under certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to the processing of your data for specific purposes, including marketing.

To exercise any of the rights above, please contact KL99's Data Protection Officer at support@kl99-jit.com with the subject line "Data Rights Request". We will process your request within 14 working days.

07Cookie Policy

KL99 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you browse a website.

You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of the kl99 platform.

08Children's Data Protection

KL99 is a platform strictly restricted to individuals aged 18 years and above. We do not knowingly collect or process personal data from minors.

Warning: Should we discover that data belonging to a minor has been collected inadvertently, we will delete it immediately and close the associated account. If you believe your child has registered a kl99 account, please contact us right away at support@kl99-jit.com.

09Data Retention Period

Kl99 retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required under Malaysian law.

Data Type Retention Period
Active account data For as long as the account is active + 7 years after closure
Financial transaction records 7 years (Malaysian legal requirement)
Support communication logs 3 years from the date of last interaction
Technical log data 90 days from the date of generation
Game records 5 years from the date of gameplay
Identity verification data (KYC) 7 years (AML requirement)

10Privacy Policy Amendments

Kl99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or developments in the data protection industry. Members will be notified of any amendments via in-platform notifications or email at least 14 days before the changes take effect.

The "Last Updated" date at the top of this page indicates the version of the Privacy Policy currently in effect. Your continued use of the kl99 platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy.

11Contact the kl99 Data Protection Officer

If you have any questions, concerns, or complaints regarding how kl99 handles your personal data, please contact our Data Protection Officer (DPO):

DPO Email

Support@kl99-jit.com
Subject: "Data Privacy Request"

Live Chat

Available 24/7 within the platform
Response time < 3 minutes

KL99 is committed to responding to all privacy-related enquiries within 5 working days. For cases requiring further investigation, we will keep you updated on progress within the stipulated timeframe.

Your Data Is Safe at KL99

Play with Peace of Mind —
Your Privacy Is Protected by KL99

Register your KL99 account today and enjoy the best online casino and Sports Betting experience, backed by world-class data protection.

256-bit SSL
PDPA 2010
No Data Selling
Your Full Rights
24/7 Support
Bahasa Melayu